Third-party hotel & motel management since 2014
Hotel & motel management company in Tennessee and beyond
We run hotels like owners, because we are. Double Star Management operates Hilton, IHG, Marriott, Choice, Best Western and independent hotels across seven states, with stronger returns, cleaner brand audits and one clear owner report every month.
Hotels under management
States across the Southeast & Midwest
Brand families, including independent
Managing hotels since
Operating hotels for
Hilton · IHG · Marriott · Choice Hotels · Best Western · Independent
One roof
Every flag you own, one management team
Own a Hampton Inn and a Quality Inn? A Staybridge Suites and an independent motel? Double Star runs them all with one team, one reporting format and one phone number, so your whole portfolio is managed the same way.
Hilton
4
- Hampton InnWestlake, OH
- Hampton InnDublin, OH
- Hampton InnMorgantown, WV
- Hampton InnMaryland Heights, MO
IHG
2
- Holiday Inn Express & SuitesSpringfield, TN
- Staybridge SuitesRidgeland, MS
Marriott
2
- CourtyardRidgeland, MS
- Fairfield InnForsyth, IL
Choice
2
- Clarion PointeHuntsville, AL
- Quality InnUnion City, TN
Best Western
1
- Best Western PlusMadison, AL
Independent & motels
1
- Hospitality HouseUnion City, TN
Our footprint
Hotels across the Southeast and Midwest, managed from Gallatin, Tennessee
Our head office is about 30 minutes from Nashville. From there our regional team supports hotels from Mississippi to West Virginia, most of them within a day’s drive.
- 3 Tennessee
- 2 Alabama
- 2 Mississippi
- 2 Ohio
- 1 Illinois
- 1 West Virginia
- 1 Missouri
What we do
Full hotel management, or just the piece you need
We manage select-service, extended-stay, midscale and economy hotels, plus independent hotels and motels. Take full management, or only the services you need.
Hotel operations
Front desk, housekeeping, maintenance, purchasing and staffing, run to brand standard every day by a GM who answers to our owners.
Revenue management
Daily pricing, channel and OTA strategy, and weekly STR comp-set reviews to grow RevPAR and market share.
Sales & marketing
Local corporate, government, crew, sports and group accounts, plus listings, reviews and digital campaigns.
Takeovers & transitions
A planned handover from your current operator: staff, systems, bank accounts and vendors moved without lost bookings.
Brand standards & PIPs
Year-round quality-audit readiness, guest-score recovery, and PIP or conversion projects run on time and on budget.
Pre-opening & new builds
Budgets, hiring, training, systems and an opening sales plan, so new hotels ramp up faster.
People & training
Local recruiting, brand training, payroll, benefits and HR compliance, with promotion from within.
Accounting & owner reporting
Monthly P&L, budget versus actual, STR index and guest scores in one owner package, in the same format for every hotel.
Owner reporting
Know exactly how your hotel is doing, every month
Every owner gets the same clear monthly package and a review call with our leadership. If you own several hotels with us, they all report in one format, so comparing a Hampton Inn with a Quality Inn takes minutes.
- Monthly P&L to USALI standard, with budget versus actual
- STR competitive-set index and guest-satisfaction scores
- An action list for the month ahead, not just numbers
- A monthly call with the owners of Double Star
Switching management companies
A takeover your guests never notice
Unhappy with your current operator? We run a checklist-driven handover that keeps your team, your bookings and your brand standing intact.
1 · First call
Free operations review
A site visit and a review of your P&L, rates, staffing and brand scores. You receive a written opportunity report.
2 · Planning
Transition plan
Brand approval, PMS, payroll, bank accounts, licences and vendor contracts, mapped with dates and owners.
3 · Day one
Takeover
Our leadership is on site. Staff are retained and onboarded, and reservations and OTA connections switch over cleanly.
4 · First 90 days
Improvement plan
A written 90-day plan for rate, sales and guest scores, then monthly owner reporting from there.
Why Double Star
Big-brand know-how. Owner-level attention.
Large management companies run hundreds of hotels. We run a focused portfolio, and the people who own Double Star are involved in every one of them.
We own hotels too
Our principals own and operate branded hotels, so every decision is judged on your bottom line.
Leaders who pick up
You deal directly with the owners of Double Star, not a call centre or a junior account manager.
Select-service specialists
Our focus is the select-service, extended-stay, economy and independent hotels and motels we know best.
Every major flag
We operate to Hilton, IHG, Marriott, Choice and Best Western standards, and run independents too.
Leadership
Owner-led. Talk to the people in charge.
From the first call onwards, owners work with the same leadership team, with no layers in between.
Neil Meraiya
Co-owner & Principal
Harry Patel
Co-owner & Principal
JayLynn Clay
Regional Director of Sales & Revenue
Owner questions
Hotel management FAQs
Don’t see your question? Call (615) 461-7046 and talk to one of our owners.
What does a hotel management company do?
A hotel management company runs a hotel on the owner’s behalf. That covers staffing, daily operations, pricing, sales, brand compliance and accounting. The owner keeps the asset and receives monthly financial reports. Double Star Management does this for branded and independent hotels and motels across seven states.
Does Double Star manage motels and independent hotels?
Yes. Alongside branded hotels we manage independent properties, such as Hospitality House in Union City, Tennessee, using the same operating and reporting standards.
Which hotel brands does Double Star manage?
We currently manage Hilton (Hampton Inn), IHG (Holiday Inn Express & Suites, Staybridge Suites), Marriott (Courtyard, Fairfield Inn), Choice Hotels (Clarion Pointe, Quality Inn) and Best Western Plus hotels.
Where does Double Star manage hotels?
We are based in Gallatin, Tennessee, near Nashville, and manage hotels in Tennessee, Alabama, Mississippi, Ohio, Missouri, West Virginia and Illinois.
How are hotel management fees structured?
Fees depend on the hotel’s size, brand and the services you need. After the free operations review we send a written proposal with the fee structure, term and performance expectations spelled out.
Can you take over from my current management company?
Yes. We run a planned transition covering brand approval, staff, payroll, bank accounts, systems and vendor contracts, so guests and bookings are not disrupted.
Do you manage single hotels, or only portfolios?
Both. Many of our owners started with a single hotel or motel, and we also manage multi-hotel portfolios across different brands.
Free operations review
What could your hotel be earning?
Tell us about your property. One of our owners will call you within one business day to set up a no-obligation review.
- +1 (615) 461-7046
- 967 Grassland Pl, Suite F, Gallatin, TN 37066